Get in Touch With Us

Got a question about a specific brand, spotted something that needs updating, or just want to tell us what you think of our reviews? This page covers how to get hold of us and what you can expect once you do.

The Best Way to Reach Us

Email is the quickest route to a real answer. Send your message to [email protected] and a member of the team will read it personally — we do not rely on automated replies to close out enquiries. Most messages get a response within two working days, though it can take a little longer if we are mid-way through updating our reviews or checking a new operator such as one of those covered on our trusted non GamStop casinos page.

If you can, tell us upfront what your message is about — a bonus term, a factual query, a suggestion for a brand to look at, or something else entirely. It helps us route your message to the right person and answer it properly rather than asking you to repeat yourself.

What You Can Get in Touch About

• Questions about specific operators — If you want more detail on how we assess brands like Betmica, Kikibet, Betninja or any other name on our rankings, ask away. We can point you to the relevant sections of our reviews or explain how a particular offer works.
• Corrections — Welcome offers, bonus terms and site features change regularly. If something on our pages looks out of date, we would rather hear about it and fix it than leave it standing.
• Suggestions for coverage — Come across a new non GamStop casino we have not looked at, or a payment method you would like us to cover in more depth? Let us know.
• General feedback — Whether it is about how we rank and rate sites, the way we explain bonuses and games, or anything else on the site, we read it all.
• Safer gambling queries — If you or someone close to you would benefit from guidance on setting limits or finding support, mention this in your message and we will point you towards resources that can help.

How We Handle Enquiries

Every email is read and answered by a person, not a bot. We aim to reply within two working days for most enquiries, though anything requiring us to double-check details with an operator directly may take a little longer. We will always follow up rather than leave a message unanswered.

We do not offer live chat or a phone line at present — email remains the most reliable channel for reaching the team, and it gives us a clear record of exactly what was asked so nothing gets lost in translation.

Before You Write In

A lot of common questions are already answered across the site. If you are weighing up which platform suits you, our guide to trusted non GamStop casinos breaks down licensing, payment options, bonus structures and game selection across the sites we rank. It is worth a look before you contact us, in case the answer is already there.

That said, we would rather you ask a question twice than not ask it at all — so if anything remains unclear after reading, get in touch and we will do our best to help.

A Word on Accuracy and Independence

We keep our rankings and reviews as accurate and current as we can, and reader feedback is a genuine part of that process. Commercial relationships with operators do not influence how a site is rated or ranked on this platform — if you ever think a review has drifted from that standard, tell us. All content on this site is intended for readers aged 18 and over.

Thanks for taking the time to read this far. We look forward to hearing from you.